Ridge Wallet Warranty
How Good is Ridge’s Warranty?
You might have noticed on Ridge Wallets‘ product page that they boast a little tag that says ‘‘we’ve designed our flagship product for long term reliability – as in, a lifetime. If you ever feel your wallet isn’t functioning properly, we’ll do everything we can to make it right’’.
This is fantastic, but it begs the question of what it actually mean’s for you. What official rights do you have when purchasing the Ridge if the wallet was to break? And are you covered for accidental damage? We decided to go trawling through Ridge’s T&C’s to see if we could get some easy answers.
Ridge’s Warranty Policy officially states that the wallet should be covered for any natural failures including the likes of manufacturer defects (uncommon), but more readily for issues involving failure or loss of Elastic, Screws, Inner Plates, and/or Money Clip. If failure of these parts was to occur, then you can get in contact with Ridge and they’d be happy to replace them free of charge.
What Ridge’s Warranty doesn’t cover is down to any wear or tear that more often than not will occur with prolonged use of the wallet. This includes and is not limited to cosmetic damage, damage caused by accident, abuse, neglect, shock; improper use or storage of the product; unauthorized modifications or repairs. For a full list of what the Ridge does and doesn’t cover visit their official website here.
How good is the Ridge’s Warranty?
On paper, the Ridge’s Warranty is pretty good but how does it compare to some of the other top wallet brands? We went ahead and had a deep dive into 2 other popular wallet brands, The Ekster and Secrid, to see how they compared to Ridges. Below is our quick TL;DR of what we learned.
Secrid: Secrid offers a 2-year warranty as standard, which can be increased to 3 years if you register your wallet. This means the wallet is covered for manufacturing defects but nothing more.
Ekster: Ekster has a 1-year manufacturer’s warranty. This mean’s that they’ve replaced your wallet free of charge when it comes to issues with the manufacturing of the product. For example, if the pop-up mechanism stopped working that would qualify. What the warranty doesn’t cover is, well, everything else. This makes Ridge’s warranty much better.
Overall, Ridge is leading the way compared to a lot of competitors. Having the peace of mind that you can replace parts that will naturally degrade or fail over time is fantastic and something I find very lucrative when considering any new product never mind something like a wallet that’s used every day.